Cookie Policy
Last Updated:
Apr 23, 2025
At Sentiva, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our AI platform.
This Cookie Policy explains how Sentiva LLC (“Sentiva,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit Sentiva and any sub-domains (collectively, the “Site”). It also describes your choices regarding these technologies.
For more information about how we process personal data, see our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They enable the website to recognize your device, remember your preferences, and improve your experience. Similar technologies include pixel tags, local storage, and software development kits (SDKs) in mobile apps. We refer to all of these collectively as “cookies.”
2. Why We Use Cookies
Category | Purpose | Legal Basis (GDPR) | CCPA/CPRA Purpose |
Strictly Necessary | Enable core functionality such as page navigation, secure login, load balancing, and cookie-consent preferences. | Legitimate Interest (Art 6 (1) (f)) | “Essential for the site” (not “selling” or “sharing”) |
Performance / Analytics | Understand how visitors use the Site, which pages are popular, and where users drop off. Helps us improve content and UX. | Consent (Art 6 (1) (a)) | “Analytics/Measurement” |
Functionality | Remember the choices you make (e.g., language, region) to provide enhanced features. | Consent | “Functional/Preferences” |
Marketing / Advertising | Deliver relevant ads on third-party platforms, measure campaign effectiveness, and build retargeting audiences. | Consent | “Advertising/Targeting” may be “sharing” under CPRA |
3. Cookies We Place
Below is a representative list. Actual names may change as we update the Site.
Cookie Name | Provider | Category | Purpose | Expiry |
sentiva_session | sentiva.com | Strictly Necessary | Maintains a logged-in user session | 1 day |
cookie_consent_status | sentiva.com | Strictly Necessary | Stores user cookie-consent preferences | 6 months |
_ga, _gid | Google Analytics | Performance | Visitor analytics (anonymized IP) | 2 yrs / 24 hrs |
_gat_gtag_UA_* | Google Analytics | Performance | Throttles request rate | 1 min |
ln_or | LinkedIn Insight Tag | Marketing | Ad conversion tracking | 90 days |
_hstc, hubspotutk | HubSpot | Marketing | Tracks first visit, session length, and lead attribution | 6 months |
__cf_bm | Cloudflare | Strictly Necessary | Bot mitigation/security | 30 min |
intercom-id-* | Intercom | Functionality | Live-chat user identification | 9 months |
Third-party providers may also set additional cookies—see 5.
4. Cookie Consent & Control
4.1 EU/UK Visitors
When you first land on the Site, a banner asks you to accept, reject, or customize non-essential cookies. We will set analytics, functionality, and marketing cookies only after you opt in. Consent is recorded and stored for 6 months (or until you clear cookies).
4.2 California Visitors
We do not “sell” personal information for monetary value. Some marketing cookies may be considered “sharing” for cross-context behavioral advertising under the CPRA. You can opt out via the “Do Not Share My Personal Information” link in the banner or footer.
4.3 Withdrawing Consent
You can change or withdraw consent at any time:
Click “Cookie Settings” in the footer.
Adjust toggles and save.
Alternatively, you can clear cookies through your browser settings (see 6).
5. Third-Party Cookies
We use trusted partners to provide analytics, ads, and customer support functionality. These partners may set cookies when you interact with our Site or our ads on other websites. They include—but are not limited to—Google Analytics, LinkedIn, HubSpot, Intercom, and Cloudflare.
Third-party cookies are subject to the respective providers’ privacy policies. We encourage you to review those policies.
6. Managing Cookies in Your Browser
Most browsers let you refuse or delete cookies. The following links explain how to adjust settings:
Chrome: https://support.google.com/chrome/answer/95647
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/
Blocking some cookies may impact Site functionality.
7. Changes to This Policy
We may update this Cookie Policy to reflect changes in technology or legal requirements. When we do, we will revise the “Last updated” date and, if changes are material, display a notice on the Site or re-prompt for consent.
8. Contact Us
Questions or concerns? Reach out to our Data Protection Officer:
Sentiva LLC
254 Chapman Rd, Ste 208
#20742, Newark, Delaware 19702
Email: privacy@sentiva.com
By continuing to use the Sentiva Site after seeing our cookie banner, you acknowledge the terms of this Cookie Policy (subject to your stated preferences).
